📱 Zoiper5 Softphone – Setup Guide (UsVox SIP Extension)

This guide explains how to configure your UsVox SIP extension using the Zoiper5 Free Softphone.

📌 Requirements

• Zoiper5 installed on your device
• SIP credentials will be provided by UsVox Support
  • Username
  • Password
  • Server (Host or IP address)

🛠️ Step-by-Step Setup

1️⃣ Launch Zoiper5

After installing Zoiper5, open the application.

On the first screen, you will be prompted to enter your account credentials.

2️⃣ Enter SIP Credentials

• Username: Your SIP Username
• Password: Your SIP Password

Click Login

3️⃣ Enter Server Information

• Enter your UsVox SIP Server (sip.usvox.com:5060)
• Click Next
• When prompted, press Skip
• Then click Next again

If prompted for additional configuration, you can safely skip those steps.

4️⃣ Confirm Registration

Once completed:

• The account should show as Registered (showing green check mark) ✅

⚙️ Customize Account Settings (Recommended)

Set Authentication Username

1. Select your account
2. Enable advanced options (check mark if available)

3. Copy the Username into the field:

   ➤ Use Auth Username

Rename the Account

• Change the Account Name to your extension number or a custom label

  (Example: “Sales 1001”)

Optimize Codecs

1. Go to Advanced Settings
2. Disable all codecs except: G.711 µ-law, G.711 A-law, and G.729

Save Changes Data

• Click outside the settings window
• Press 'Yes' to save all changes

➕ Add Additional Extensions (Optional)

• Press Add to configure another extension
• Repeat the same steps above

Press 'X' to start using your Softphone

✅ Result

Your Zoiper5 softphone is now configured and ready to:

• Make outbound calls
• Receive inbound calls
• Use your UsVox extension

✅ To return to advanced options or customization, press the settings icon.

⚠️ Important Notice (3rd Party Software)

Zoiper5 is a third-party application and is not owned or developed by UsVox.

• All rights belong to the Zoiper software owners
• UsVox provides basic guidance only for setup
• For advanced configuration or technical issues, please contact Zoiper Support directly

UsVox support is limited to assisting our direct customers with SIP credential setup.

End users are responsible for:

• Software usage
• Licensing (if applicable)
• Any fees associated with Zoiper

For more information, please refer to the official Zoiper documentation.