📞 Can I Bring My Old Phone Number to UsVox?

Created by the UsVox Support Team

Yes — in most cases, you can keep your existing phone number when switching to UsVox. This process is known as number porting or Local Number Portability (LNP).

However, porting depends on whether your current carrier allows it. Some numbers may not be eligible for transfer. The process can take anywhere from a few days up to 6 weeks, depending on the losing carrier.

📄 What You Need to Port a Number

To begin the porting process, you must submit a Letter of Authorization (LOA) and a copy of your most recent phone bill.

✅ Step-by-Step Instructions:

1. Complete the LOA

   • The Letter of Authorization must be signed by the business owner or the person listed on the account with the current provider.

     Include a Copy of the Phone Bill

   • Submit a recent (within 30 days) bill from your current carrier showing the name, account number, and the number(s) to be ported.

     Send Your Porting Request

   • Email both the signed LOA and the phone bill to:

     📧 porting@usvox.com

   • Or fax the documents to:

     📠 1-786-275-5889

📌 Important Notes

• Incomplete or incorrect documents may delay your porting request.
• Make sure the information on your LOA matches exactly with your current provider’s records.
• Your existing service must remain active until the number is fully ported.

Need Help?

If you have questions about the porting process or need help filling out your LOA, contact our support team.

📞 1.855.MyUsVox (698-7869)

📱 Call Support at 1786-275-5888

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