π οΈ Network Tools for VoIP Readiness
Created by the UsVox Support Team
To ensure your network is ready for high-quality VoIP calls and Hosted PBX services, UsVox provides two helpful tools: one for detecting SIP ALG and another for testing overall connection stability.
1. π SIP ALG Detector Tool
Routers with SIP ALG (Application Layer Gateway) enabled can interfere with VoIP traffic, leading to issues like one-way audio, dropped calls, or failed device registration.
The SIP ALG Detector Tool allows you to quickly test if your router has SIP ALG enabled.
β How to Use:
Download the SIP ALG Detector Tool:
- Install Ruby on your system
- Run the Script The tool will test your router and let you know if SIP ALG is enabled.
π If SIP ALG is detected, we recommend disabling it in your router settings or contacting your network administrator.
2. πΆ Network Assessment Test
This online test checks if your internet connection is suitable for VoIP and Hosted PBX.
β What It Checks:
- Upload and download bandwidth
- Latency and jitter
- Packet loss
- Firewall/NAT compatibility
Running this test helps identify network issues that may affect your call quality.
βΆοΈ Start the Test:
π Run Network Assessment Test
π Run this test from the same network your VoIP phones or Mobyx Desktop softphone will use.
π οΈ Need Help?
If you're not sure how to interpret the test results or need help fixing network issues, our support team is here for you.
π 1.855.MyUsVox (698-7869)
π± Call Support at 1-786-275-5888
HABLAMOS ESPAΓOL
